Official Website: rabbitholelondon.com
Effective Date: April 11, 2025
At Rabbit Hole London, we are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
This website is operated by Rabbit Hole London, accessible at rabbitholelondon.com. For all privacy-related inquiries, please contact us at [email protected].
2. What Information We Collect
We may collect and process the following types of personal data:
- Identity Data – such as your name, username, and profile information
- Contact Data – including your email address or social media handles
- Technical Data – such as IP address, browser type, time zone, and device information
- Usage Data – including information about how you use our website and interact with our content
- Marketing Data – your preferences for receiving marketing communication from us
3. How We Collect Your Data
We use the following methods to collect data:
- Direct interactions (e.g., newsletter sign-ups, contact forms)
- Automated technologies (e.g., cookies, analytics tracking)
- Third-party integrations (e.g., social media platforms, advertising partners)
4. Why We Collect Your Data
Your data is collected for the following purposes:
- To provide, manage, and improve our website and services
- To personalize content and experiences
- To process inquiries or collaboration requests
- To send newsletters and updates (only with your consent)
- To comply with legal obligations
5. Legal Basis for Processing
We rely on one or more of the following legal bases to process your personal data:
- Your explicit consent
- The necessity to fulfill a contract
- Legitimate interests pursued by Rabbit Hole London
- Compliance with a legal obligation
6. How We Share Your Data
We do not sell or rent your personal data. However, we may share your information with:
- Service providers who help operate our website and email marketing
- Analytics and search engine providers (e.g., Google Analytics)
- Law enforcement or regulatory authorities if required by law
All third-party providers are GDPR-compliant and handle your data securely.
7. International Data Transfers
Your data may be transferred outside the European Economic Area (EEA) to trusted service providers. We ensure such transfers are protected with appropriate safeguards, such as Standard Contractual Clauses.
8. How We Protect Your Data
We implement strong security measures to protect your personal data, including:
- Encryption and secure servers
- Access controls and authentication
- Regular monitoring for vulnerabilities
Despite our best efforts, no method of transmission is 100% secure. You acknowledge that you use the site at your own risk.
9. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected or to comply with legal obligations.
10. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to data processing
- Withdraw your consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, please email us at [email protected].
11. Cookies
We use cookies to enhance your experience. You can adjust your cookie preferences through your browser settings. For full details, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing any personal data.
13. Changes to This Policy
We may update this policy periodically. The updated version will be posted on rabbitholelondon.com with a revised effective date.
If you have any questions or concerns regarding this policy, please contact us at [email protected].